> For the complete documentation index, see [llms.txt](https://docs.ticketgenius.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ticketgenius.ai/troubleshooting/dashboard.md).

# Dashboard

Frequent issues and solutions

### TicketGenius is missing permissions to send messages

Make sure the TicketGenius role has permissions to send messages in the category / channel.

<figure><img src="https://1774340536-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxCbpRxtAWrIbio8czRBx%2Fuploads%2FpsDIXtxMhvKUX3JMmfRk%2FCleanShot%202023-04-25%20at%2021.44.52%402x.png?alt=media&amp;token=b034ebfb-a15a-43a4-a4c6-bbe856fac162" alt=""><figcaption></figcaption></figure>
