> For the complete documentation index, see [llms.txt](https://docs.ticketgenius.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ticketgenius.ai/troubleshooting/dashboard.md).

# Dashboard

### TicketGenius is missing permissions to send messages

Make sure the TicketGenius role has permissions to send messages in the category / channel.

<figure><img src="/files/x3iympGx94VCArRAN38o" alt=""><figcaption></figcaption></figure>